#Mikogo screen sharing how to#
#Mikogo screen sharing for mac#
#Mikogo screen sharing mac os x#
#Mikogo screen sharing software#
#Mikogo screen sharing windows 8.1#

How to set up your new mobile VR viewer.

There is a possible workaround available for this: The organizer or presenter can enable every application under Application Selection within the software to ensure that participants can see all applications and windows on the presenter's screen. drop-down menus, or certain application/system windows) are not shown to the viewer if the presenter has not checked the 'Show All' checkbox within 'Application Selection'.

In rare cases some window elements are transmitted as blue shapes - In rare cases some control elements (e.g.

The username is omitted and the installation procedure fails.

In the Windows version, the Mikogo Installer does not handle user accounts that contain Unicode characters - The starter program tries to copy files to C:UsersAppDataRoamingMikogo.

When a Mac user is remotely controlling and typing on a Windows computer, several keys are misinterpreted - In this case, many special characters (e.g.: *,´,(,),+,-) are misinterpreted and not displayed correctly on the remote Windows computer.

A session password containing special characters results in an invalid email invitation link to 'go.' - If the organizer schedules a password protected session containing special characters (e.g., ,+,&,ä,ö,ü, etc.) the hyperlink in the email invitation will not work.

when the presenter has switched user accounts on their computer during the Mikogo session).

Participants cannot see the mouse cursor in the viewing window after the presenter switches user accounts - A participant is unable to see the presenter's mouse cursor moving over the remote screen when the presenter is currently presenting a Windows account which differs from the Windows account which the session was initiated on (i.e.

Once this is done, they can then join the Mikogo session again. There is one way to solve this issue on the remote computer: the user on the remote computer needs to leave the Mikogo session, exit the Mikogo application completely, and then press 'CTRL + ALT + DELETE' on their keyboard to release the stuck Windows key.

WINDOWS key gets stuck during remote support sessions - If you are in a remote support session and send a Windows key command like 'Windows Key + R' while typing, the Windows key on the remote system gets stuck.

Mikogo System Tray Menu cannot be accessed under Citrix XenApp - When in an ICA session, users cannot access the Mikogo system tray icon nor the menu in order to exit the application.

There is a possible workaround available: After turning group chat on and off one more time, the changes are applied and it will work as expected. The meeting participants are still able to chat to 'All', rather than only to the meeting organizer as expected.

Turning off group chat does not work properly - When turning off group chat, the feature is not switched off as expected.

Remote control is not working if only the secondary monitor is shared - If you are running a remote support session where the remote computer is connected to two monitors and only the second monitor is selected in the application selection to be shared, the user controlling the computer remotely cannot type or click inside the second monitor.

Under special circumstances, some users are unable to share multiple monitors - If you have set the desktop layout to 'Portrait' or if you have arranged multiple monitors in a vertical configuration, the checkboxes to hide/share your monitors are unavailable in the Mikogo UI.

Sometimes when starting a session, the Mikogo Panel is temporarily unresponsive - If you are about to connect into a session, the panel of Mikogo version 5.1 sometimes froze up for a few seconds on Windows.

This has now been fixed in version 5.2 and is beneficial for remote control sessions if you want to access system dialogs and applications that require special privileges.

On Windows 8.1 the Screen-Sharing-Service does not function - In Mikogo version 5.0 and 5.1, launching the Screen-Sharing-Service does not work on Windows 8.1.The file extension will be 'mik', which is our own proprietary recording file format. Furthermore, the session player is required to play back the recording.The session participants are notified when a session is being recorded.